FloorSnap Support

Contact

For support, email cpiazza717@gmail.com.

Common questions

Why can't I scan? Room scanning needs a LiDAR sensor — iPhone 12 Pro or later Pro models, or an iPad Pro. On other devices you'll see a "requires a supported device" message.

How accurate is it? Measurements come from Apple's RoomPlan and are estimates. Always verify on site before ordering material.

Why is carpet in square yards? Broadloom carpet is sold by the square yard (9 sq ft = 1 sq yd), so FloorSnap shows carpet needs and pricing in yards. Hard surfaces stay in square feet.

What does Pro unlock? Cost estimates, multi-room jobs with per-material order lists, unlimited saved estimates, and branded PDF export. It's a one-time purchase.

Where is my data? Only on your device. FloorSnap is fully offline — see the privacy policy.